Contact

Before you email Verywell Casino UK Guide

This page sets out the one contact route into verywellcasinouk.org and what it can and cannot do for you. verywellcasinouk.org publishes independent information about Verywell Casino. We are not part of the casino, hold no player data, and cannot see or change anything on a player's account. Knowing that first avoids a wasted email and a slower answer, since a message about an account gets forwarded rather than actioned, and forwarding takes longer than going to the operator directly. A minute spent checking which site you are on saves a round trip later.

Reach the editorial team

Send everything to [email protected]. There is no phone number and no office to visit or write to; email is the whole of it. A member of the team reads each message in turn, so keep the note specific rather than general, quoting the exact page or claim wherever you can, and stating clearly what you would like to see changed.

Good reasons to write in:

1. A wrong or outdated fact in the Verywell Casino content, such as a bonus term that has since changed.
2. A technical fault: a page that fails to load, an image that is missing, a link that goes nowhere.
3. A question about a claim we make and how it was checked.
4. Feedback on the structure or usefulness of the guide.

What goes to Verywell Casino instead

Deposits and withdrawals, bonus crediting, identity verification, account closure, and self-exclusion on Verywell Casino itself all sit outside what we can touch. That information lives on Verywell Casino's own systems, and only Verywell Casino's support team has access to it or the ability to act on it. If your message is one of these, go straight to the operator's support channel rather than to us; it reaches the right people first time and skips a step we cannot help with anyway, whatever the subject line says.

Reply times and gambling support

We aim to answer within a few working days rather than promise a fixed number of hours, since some messages need checking against the live site before we can respond properly, and a checked answer is more useful than a fast, wrong one. If gambling has started to feel like a problem, for you or for someone you know, the organisations below are independent of both Verywell Casino and this guide, and all of them are free to use:

• GamCare, reachable on 0808 8020 133 for confidential daily support.
• BeGambleAware, offering advice, screening tools, and links to treatment providers.
• GAMSTOP, which lets you self-exclude from every UK-licensed gambling site with one registration.

Guide last checked 27 September 2026.